| 000 | 00427nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e102246 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.81 W329M | ||
| 100 | _aWatkins, Charley | ||
| 245 | 0 | _aMarketing sales & customer services: understanding the theory and practice of selling through service | |
| 260 |
_aDelhi _bA I T B S _c2002 |
||
| 300 | _ax, 347 p. | ||
| 942 | _cBK | ||
| 999 |
_c110466 _d110466 |
||