000 00428nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e89334
_aMAIN
041 _aEnglish
082 _a658.81 W329M
100 _aWatkins, Charley
245 0 _aMarketing sales and customer services: Understanding the theory and practice of selling through service
260 _aDelhi
_bA I T B S
_c2002
300 _ax, 348 p.
942 _cBK
999 _c110745
_d110745