000 | 00428nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
040 |
_e89334 _aMAIN |
||
041 | _aEnglish | ||
082 | _a658.81 W329M | ||
100 | _aWatkins, Charley | ||
245 | 0 | _aMarketing sales and customer services: Understanding the theory and practice of selling through service | |
260 |
_aDelhi _bA I T B S _c2002 |
||
300 | _ax, 348 p. | ||
942 | _cBK | ||
999 |
_c110745 _d110745 |