| 000 | 00410nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e102549 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 N171D | ||
| 100 | _aMash, Sushan | ||
| 245 | 0 | _aDelighting your customers: Keep your customers coming back, time and time again | |
| 260 |
_aNew Delhi _bB P I Publishers _c2003 |
||
| 300 | _a160 p. | ||
| 942 | _cBK | ||
| 999 |
_c111160 _d111160 |
||