| 000 | 00363nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e75428 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.8 B18C | ||
| 100 | _aBalachandran, S | ||
| 245 | 0 | _aCustomer driven services management | |
| 260 |
_aNew Delhi _bResponse Books _c1999 |
||
| 300 | _a333 p. | ||
| 942 | _cBK | ||
| 999 |
_c111866 _d111866 |
||