000 00375nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e75725
_aMAIN
041 _aEnglish
082 _a658.8 R148S
100 _aRampal, M K
245 0 _aService marketing: Concepts, applications and cases
260 _aNew Delhi
_bGalgotia
_c2002
300 _axxi, 615 p.
942 _cBK
999 _c112448
_d112448