000 00418nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e89189
_aMAIN
041 _aEnglish
082 _a658.812 F79C
100 _aFoss, Bryan
245 0 _aCRM in financial services: A practical guide to making customer relationship management work
260 _aLondon
_bKogan Page
_c2002
300 _axviii, 700 p.
942 _cBK
999 _c114732
_d114732