000 | 00418nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
040 |
_e89189 _aMAIN |
||
041 | _aEnglish | ||
082 | _a658.812 F79C | ||
100 | _aFoss, Bryan | ||
245 | 0 | _aCRM in financial services: A practical guide to making customer relationship management work | |
260 |
_aLondon _bKogan Page _c2002 |
||
300 | _axviii, 700 p. | ||
942 | _cBK | ||
999 |
_c114732 _d114732 |