| 000 | 00416nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e89368 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 S59C | ||
| 100 | _aSheth, Jagdish N, ed. | ||
| 245 | 0 | _aCustomer relationship management: Emerging concept, tools and applications | |
| 260 |
_aNew Delhi _bTata McGraw-Hill _c2002 |
||
| 300 | _axv, 544 p. | ||
| 942 | _cBK | ||
| 999 |
_c115287 _d115287 |
||