| 000 | 00402nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e89263 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 D983C | ||
| 100 | _aDyche, Jill | ||
| 245 | 0 | _aCRM handbook: A business guide to customer relationship management | |
| 260 |
_aSingapore _bPearson Education _c2002 |
||
| 300 | _axxiv, 307 p. | ||
| 942 | _cBK | ||
| 999 |
_c115379 _d115379 |
||