000 | 00382nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
040 |
_e108328 _aMAIN |
||
041 | _aEnglish | ||
082 | _a658.812 B934H | ||
100 | _aBurnett, Ken | ||
245 | 4 | _aThe hand book of key customer relationship management | |
260 |
_aDelhi _bPearson Education _c2001 |
||
300 | _a401p p. | ||
942 | _cBK | ||
999 |
_c120462 _d120462 |