000 00416nam a2200157Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e102858
_aMAIN
041 _aEnglish
082 _a658.812 V559C
100 _aVenkata, Ramana V
245 0 _aCustomer relationship management: a key to corporate success
250 _a1st ed.
260 _aNew Delhi
_bExcel books
_c2003
300 _a368p p.
942 _cBK
999 _c122268
_d122268