000 00393nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e107893
_aMAIN
041 _aEnglish
082 _a658.812 D983C
100 _aDyche, Jill
245 0 _aCRM handbook: A business guide to customer relationship management
260 _aDelhi
_bPearson Education
_c2004
300 _a307 p.
942 _cBK
999 _c123224
_d123224