000 00367nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e211802
_aMAIN
041 _aEnglish
082 _a658.812 S58C
100 _aSanjeev Kumar
245 0 _aCustomer satisfaction and loyality in Indian hospitality industry
260 _c2012
300 _a245 p.
942 _cTH
999 _c125852
_d125852