000 00395nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e240676
_aMAIN
041 _aEnglish
082 _a658.812 B227I
100 _aBansal, Rohit
245 0 _aImpact of customer engagement strategies on customer loyalty and retention in telecom sector
260 _c2017
300 _a185 p.
942 _cTH
999 _c127088
_d127088