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| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e247291 _aMAIN |
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| 041 | _aEnglish | ||
| 082 | _a658.8 C347S | ||
| 100 | _aChahal, Monika | ||
| 245 | 0 | _aStudy of customer satisfaction, retention and loyalty for service quality modelling in telecom sector | |
| 260 | _c2017 | ||
| 300 | _a184 p. | ||
| 942 | _cTH | ||
| 999 |
_c127771 _d127771 |
||