000 00403nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e247291
_aMAIN
041 _aEnglish
082 _a658.8 C347S
100 _aChahal, Monika
245 0 _aStudy of customer satisfaction, retention and loyalty for service quality modelling in telecom sector
260 _c2017
300 _a184 p.
942 _cTH
999 _c127771
_d127771