000 | 00386nam a2200145Ia 4500 | ||
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008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
040 |
_e118919 _aMAIN |
||
041 | _aEnglish | ||
082 | _a658.812 M311M | ||
100 | _aNargundkar, Rajendra | ||
245 | 0 | _aManaging customer relatioships in service industries | |
260 |
_aNew Delhi _bExcel Books _c2005 |
||
300 | _a266 p. | ||
942 | _cBK | ||
999 |
_c129543 _d129543 |