000 00337nam a2200133Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e137859
_aMAIN
041 _aEnglish
082 _a658.8 E22E
245 0 _aEffective call center training soft skills
260 _aNew Delhi
_bExcel Books
_c2001
300 _a220p p.
942 _cBK
999 _c129547
_d129547