000 00361nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e139043
_aMAIN
041 _aEnglish
082 _a658.812 D26C
100 _aDas, Subhasish
245 0 _aCustomer relationship management
260 _aNew Delhi
_bExcel Books
_c2007
300 _a129p. p.
942 _cBK
999 _c144952
_d144952