000 | 00343nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
040 |
_e160435 _aMAIN |
||
041 | _aEnglish | ||
082 | _a658.812 D983C | ||
100 | _aDyche, Jill | ||
245 | 0 | _aCRM handbook | |
260 |
_aNew Delhi _bPearson Education _c2009 |
||
300 | _a331 p. | ||
942 | _cBK | ||
999 |
_c145557 _d145557 |