000			00423nam a2200157Ia 4500
008			230917s9999||||xx |||||||||||||| ||und||
040			_e137848 _aMAIN
041			_aEnglish
082			_a658.8 F57S
100			_aFitzsimmons, James
245		0	_aServices management: operations, strategy information technology
250			_a5th ed.
260			_aNew Delhi _bTata McGraw-Hill _c2006
300			_a605p p.
942			_cBK
999			_c145944 _d145944