| 000 | 00385nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e122076 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a338.4791 M568S | ||
| 100 | _aMetti, M C | ||
| 245 | 0 | _aService quality management in hospitality and tourism | |
| 260 |
_aNew Delhi _bAnmol Publications _c2008 |
||
| 300 | _a275 p. | ||
| 942 | _cBK | ||
| 999 |
_c146740 _d146740 |
||