000 00391nam a2200157Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e140818
_aMAIN
041 _aEnglish
082 _a658.81 R911M
100 _aRussell-Neil, Jones
245 0 _aMarketing, sales and customer service
250 _a2nd ed.
260 _aNew Delhi
_bAne Books
_c2009
300 _a331 p.
942 _cBK
999 _c147734
_d147734