| 000 | 00404nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e130018 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.8 C626S | ||
| 100 | _aClow, Kenneth E | ||
| 245 | 0 | _aServices marketing: Operations, management and strategy | |
| 250 | _a2nd ed. | ||
| 260 |
_aNew Delhi _bBiztantra _c2009 |
||
| 300 | _a460 p. | ||
| 942 | _cBK | ||
| 999 |
_c152526 _d152526 |
||