| 000 | 00380nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e131463 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 K96C | ||
| 100 | _aAlok Kumar | ||
| 245 | 0 | _aCustomer relationship management: Concepts and applications | |
| 260 |
_aNew Delhi _bBiztantra _c2009 |
||
| 300 | _a350 p. | ||
| 942 | _cBK | ||
| 999 |
_c152528 _d152528 |
||