000 00411nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e164089
_aMAIN
041 _aEnglish
082 _a658.155 K96M
100 _aKumar, V
245 0 _aManaging customers for profit: Strategies in increase profits and build loyalty
260 _aNew Delhi
_bPearson Education
_c2008
300 _axix, 296 p.
942 _cBK
999 _c153346
_d153346