000 00390nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e157512
_aMAIN
041 _aEnglish
082 _a658.812 T485C
100 _aTimm, Paul R
245 0 _aCustomer service: Career success through customer loyalty
250 _a4th ed.
260 _aNew Delhi
_bPearson Education
_c2008
942 _cBK
999 _c153361
_d153361