000 00365nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e169092
_aMAIN
041 _aEnglish
082 _a658.812 B231C
100 _aBaran, Roger J
245 0 _aCustomer relationship management
260 _aNew Delhi
_bCengage Learning
_c2008
300 _a308 p.
942 _cBK
999 _c153409
_d153409