000 00358nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e170568
_aMAIN
041 _aEnglish
082 _a658.0542 F669C
100 _aFlower, Graham
245 0 _aCustomer information management
260 _aNew Delhi
_bAne Books
_c2009
300 _a382 p.
942 _cBK
999 _c153483
_d153483