| 000 | 00418nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e170029 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 B981C(2) | ||
| 100 | _aButtle, Francis | ||
| 245 | 0 | _aCustomer rerlationship management: Concepts and technologies | |
| 250 | _a2nd ed. | ||
| 260 |
_aNew Delhi _bElsevier _c2009 |
||
| 300 | _axxi, 499 p. | ||
| 942 | _cBK | ||
| 999 |
_c153609 _d153609 |
||