| 000 | 00459nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e170191 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 G829C(4) | ||
| 100 | _aGreenberg, Paul | ||
| 245 | 0 | _aCRM at the speed of light: Social CRM strategies, tools and techniques for engaging your customers | |
| 250 | _a4th ed. | ||
| 260 |
_aNew Delhi _bTata McGraw-Hill _c2010 |
||
| 300 | _a662 p. | ||
| 942 | _cBK | ||
| 999 |
_c153631 _d153631 |
||