000 00435nam a2200157Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e172344
_aMAIN
041 _aEnglish
082 _a658.4 J499B(2)
100 _aJeston, John
245 0 _aBusiness process management: Practical guidelines to successful implementions
250 _a2nd ed.
260 _aOxford
_bButterworth-Heinemann
_c2009
300 _a469 p.
942 _cBK
999 _c153713
_d153713