000 00406nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e172338
_aMAIN
041 _aEnglish
082 _a658.4 J499M
100 _aJeston, John
245 0 _aManagement by process: A roadmap to sustainable business process management
260 _aOxford
_bButterworth-Heinemann
_c2009
300 _a303 p.
942 _cBK
999 _c153714
_d153714