| 000 | 00421nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e178960 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 Z64C | ||
| 100 | _aZikmund, William G | ||
| 245 | 0 | _aCustomer relationship management: Integrating marketing strategy and information technology | |
| 260 |
_aSingapore _bJohn Wiley _c2004 |
||
| 300 | _a179 p. | ||
| 942 | _cBK | ||
| 999 |
_c153781 _d153781 |
||