| 000 | 00409nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e189419 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a004.6 M613B | ||
| 100 | _aMiller, David | ||
| 245 | 0 | _aBusiness focused IT and service excellence | |
| 250 | _a2nd ed. | ||
| 260 |
_aSwindon _bBritish Computer Society _c2009 |
||
| 300 | _axvii p. ; 176 | ||
| 942 | _cBK | ||
| 999 |
_c153905 _d153905 |
||