000 00368nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e130741
_aMAIN
041 _aEnglish
082 _a658.812 S64C
100 _aSingh, P P
245 0 _aCustomer relationship management (CRM)
260 _aNew Dehli
_bRegal Publications
_c2009
300 _a349 p.
942 _cBK
999 _c154015
_d154015