000 00373nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e146597
_aMAIN
041 _aEnglish
082 _a658.812 B469C
100 _aBhat, K Govinda
245 0 _aCustomer relatioship management
260 _aMumbai
_bHimalaya Publishing House
_c2010
300 _a236p. p.
942 _cBK
999 _c154522
_d154522