| 000 | 00409nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e158508 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a025.5 H431A | ||
| 100 | _aHernon, Peter | ||
| 245 | 0 | _aAssessing service quality: Satisfying the expectations of library customers | |
| 260 |
_aNew Delhi _bEss Ess Publications _c2009 |
||
| 300 | _a243 p. | ||
| 942 | _cBK | ||
| 999 |
_c154918 _d154918 |
||