| 000 | 00355nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e181677 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 R799S | ||
| 100 | _aRowson, Pauline | ||
| 245 | 0 | _aSuccessful customer service | |
| 260 |
_aNew Delhi _bViva Books _c2010 |
||
| 300 | _a210 p. | ||
| 942 | _cBK | ||
| 999 |
_c163811 _d163811 |
||