000 00374nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e183115
_aMAIN
041 _aEnglish
082 _a658.8 K141S
100 _aKapoor, Ramneek
245 0 _aServices marketing: Concepts and practices
260 _aNew Delhi
_bTata McGraw-Hill
_c2011
300 _a430 p.
942 _cBK
999 _c164083
_d164083