000 00380nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e179257
_aMAIN
041 _aEnglish
082 _a658.812 K96C
100 _aKumar, V
245 0 _aCustomer relationship management: A databased approach
260 _aNew Delhi
_bWiley India
_c2010
300 _axxi, 323 p.
942 _cBK
999 _c164425
_d164425