000 00409nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e195175
_aMAIN
041 _aEnglish
082 _a658.8 S514S(2)
100 _aShajahan, S
245 0 _aService marketing: Concepts, practices and cases from Indian environment
260 _aMumbai
_bHimalaya Publishing House
_c2005
300 _a358 p.
942 _cBK
999 _c164820
_d164820