000 00416nam a2200157Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e195415
_aMAIN
041 _aEnglish
082 _a658.8 L944S(7)
100 _aLovelock, Christopher
245 0 _aServices marketing : People, technology, strategy
250 _a7th ed.
260 _aNoida
_bPearson Education
_c2011
300 _axxi, 683 p.
942 _cBK
999 _c165163
_d165163