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|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e211571 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 K96C | ||
| 100 | _aAlok Kumar | ||
| 245 | 0 | _aCustomer relationship management: Concepts and applications | |
| 260 |
_aNew Delhi _bBiztantra _c2008 |
||
| 300 | _a350 p. | ||
| 942 | _cBK | ||
| 999 |
_c174150 _d174150 |
||