| 000 | 00364nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e210343 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 Z64C | ||
| 100 | _aZikmund, William, G | ||
| 245 | 0 | _aCustomer relationship management | |
| 260 |
_aNew Delhi _bWiley India _c2012 |
||
| 300 | _a179 p. | ||
| 942 | _cBK | ||
| 999 |
_c174673 _d174673 |
||