000 00378nam a2200145Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e206530
_aMAIN
041 _aEnglish
082 _a658.812 B469C
100 _aBhasin, Jaspreet Kaur
245 0 _aCustomer relationship management
260 _aNew Delhi
_bDreamtech Press
_c2012
300 _axviii, 445 p.
942 _cBK
999 _c175571
_d175571