000 00385nam a2200157Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
040 _e205804
_aMAIN
041 _aEnglish
082 _a658.8 B318S(4)
100 _aBateson, John E G
245 0 _aServices marketing
250 _a4th ed.
260 _aNew Delhi
_bCengage Learning
_c2011
300 _axvii, 468 p.
942 _cBK
999 _c175803
_d175803