000 | 00359nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
040 |
_e206095 _aMAIN |
||
041 | _aEnglish | ||
082 | _a658.87 M687C | ||
100 | _aMishra, Anil | ||
245 | 0 | _aCustomer service in retailing | |
260 |
_aNew Delhi _bBiztantra _c2009 |
||
300 | _axxiii, 328 p. | ||
942 | _cBK | ||
999 |
_c176205 _d176205 |