| 000 | 00437nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e214952 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.8 Z37S(6) | ||
| 100 | _aZeithaml, Valarie A | ||
| 245 | 0 | _aServices marketing: Intergrating customer focus across the firm | |
| 250 | _a6th ed. | ||
| 260 |
_aNew Delhi _bMcGraw Hill Education _c2013 |
||
| 300 | _axxxii, 711 p. | ||
| 942 | _cBK | ||
| 999 |
_c179384 _d179384 |
||