| 000 | 00516nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _cGBP130 | ||
| 040 |
_e238796 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 B983C(3) | ||
| 100 | _aButtle, Francis | ||
| 245 | 0 | _aCustomer relationship management: Concepts and technologies. | |
| 250 | _a3rd ed. | ||
| 260 |
_aLondon _bRoultedge _c2015 |
||
| 300 | _axxvi, 400 p. | ||
| 500 | _a2661 09/03/2017 PBA17/1997 21/03/2017 IMSAR (Dev. & Research) | ||
| 942 | _cBK | ||
| 999 |
_c21885 _d21885 |
||