| 000 | 00374nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230917s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_e74373 _aMAIN |
||
| 041 | _aEnglish | ||
| 082 | _a658.812 B433D | ||
| 100 | _aBender, Paul S | ||
| 245 | 0 | _aDesign and operation of customer service systems | |
| 260 |
_aNew York _bAMACOM _c1976 |
||
| 300 | _avii, 211 p. | ||
| 942 | _cBK | ||
| 999 |
_c219115 _d219115 |
||