000 00469nam a2200169Ia 4500
008 230917s9999||||xx |||||||||||||| ||und||
020 _cRS 1295.00
040 _e5002908
_aMAIN
041 _aEnglish
082 _a658.812 L154C
100 _aLalita Kumari
245 0 _aConsumer relations and customer care
260 _aNew Delhi
_bAlankar Publishing House
_c2018
300 _ax, 293 p.
500 _a4478 22/01/2022 SSDN22/4575 24/01/2022 IHTM (SFS)
942 _cBK
999 _c5076
_d5076